Important information

Additional information

In our efforts to make Let’s Rock accessible to everyone, we offer disabled ticket holders, subject to availability, a free ticket for a personal assistant. This offer is open to those who hold a current higher rate of DLA or other UK government approved supporting evidence of their requirement for a personal assistant. Carer tickets can only be issued against general entry tickets. IMPORTANT: This offer is only available to those people that would be unable to attend the festival without a full time assistant. Every application is looked at on an individual basis and if anyone is found to be making a fraudulent application, we reserve the right to cancel both the original ticket and personal assistant ticket, before and during the event. To apply for a personal assistant ticket, please follow the procedure below: – Buy a standard general admission ticket (must be online) – Email us proof of purchase AND a copy of your letter of award for DLA (or equivalent) Please send your email to customerservices@gigantic.com . Please ensure that any attachments do not exceed a file size of 1MB, and that you include your full postal address in your email. PERSONAL ASSISTANT TICKETS WILL BE EMAILED ONE WEEK BEFORE THE EVENT