Important information

In our efforts to make Let’s Rock accessible to everyone, we offer disabled ticket holders, subject to availability, a free ticket for a personal assistant.

This offer is open to those who hold a current higher rate of DLA or other UK government approved supporting evidence of their requirement for a personal assistant.

Carer tickets can only be issued against general entry tickets.

IMPORTANT: This offer is only available to those people that would be unable to attend the festival without a full time assistant. Every application is looked at on an individual basis and if anyone is found to be making a fraudulent application, we reserve the right to cancel both the original ticket and personal assistant ticket, before and during the event.

To apply for a personal assistant ticket, please follow the procedure below:

– Buy a standard general admission ticket (must be online)

– Email us proof of purchase AND a copy of your letter of award for DLA (or equivalent)

Please send your email to customerservices@gigantic.com

Please ensure that any attachments do not exceed a file size of 1MB, and that you include your full postal address in your email.

MAXIMUM OF 2 CHILDREN PER ADULT 18+. ALL CHILDREN 3-12 REQUIRE TICKET. CHILDREN UNDER 3 DO NOT REQUIRE A TICKET CHILD TICKETS NOT VALID IN THE VIP AREA. ALL TICKETS ARE NON-TRANSFERABLE, INCLUDING POSH LOO TICKETS. POSH LOO TICKETS DO NOT GRANT ENTRY INTO THE EVENT.